Frequently Asked Questions
Everything you need to know about our curated vintage collections.
How do you determine the condition of your vintage items?
Each piece at Vintage Charm undergoes a rigorous inspection. We categorize items as Mint, Excellent, or Very Good, and provide detailed descriptions of any unique wear or character marks found on the garment.
What is your return policy for one-of-a-kind pieces?
We accept returns within 14 days of delivery. Because our items are unique, they must be returned in their original condition with all Vintage Charm security tags attached to be eligible for a refund.
How can I ensure a vintage item will fit me correctly?
Vintage sizing often differs from modern standards. We provide exact flat-lay measurements (bust, waist, hips, and length) for every listing. We recommend comparing these to a similar garment you already own.
Do you ship internationally?
Yes, we ship our vintage treasures worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
How should I care for my vintage garments?
Most vintage fabrics require delicate care. We recommend professional dry cleaning for silks and wools, or gentle hand washing for cottons. Specific care instructions are included on the product page for each item.
Are all the items on your site authentic vintage?
Absolutely. Every item in our shop is a genuine vintage piece, typically dating from the 1920s through the 1990s. We do not sell modern reproductions.